If you have questions related to my themes, or you want to contact me, then you can write to me at my email firstname.lastname@example.org
I respond to all emails from Monday to Friday within 24-48 hours in the order in which they were received. My time zone is GMT+3. Please don’t panic if I don’t reply for a long time – I really love everyone who is interested in my WordPress themes, and I will definitely answer all your questions! 😉
If you need support, remember the following:
What’s included in item support:
- Answering questions about how to use the item;
- Answering technical questions about the item (and included third party assets);
- Help with defects in the item or included third party assets;
- Item updates to ensure ongoing compatibility and to resolve security vulnerabilities.
What’s not included in item support:
- Item customization;
- Installation of the item;
- Hosting, server environment, or software;
- Support for third party plugins;
- Plugins integration;
- WordPress general support (use WordPress forums for this);
- Support for issues caused by user modifications in the theme’s code, styling, and general functionality.
In addition, the documentation for each theme usually answers 90% of the questions, so I recommend that you check the documentation for your WordPress theme first. Also, each documentation has a section with popular questions and answers. All this will help you save your time!